BSP Essentials for Travel Agents

BSP Essentials for Travel Agents is a training course providing essential knowledge of the Billing and  Settlement Plan (BSP), specifically for travel agents. It is designed to raise the learner’s awareness of the BSP  system and processes, and improve an Agent’s efficiency and level of knowledge. This course is intended to  explain elements of the BSP system that are common to all parts of the world and is divided into five learning  modules covering the fundamental components of the BSP system. This self-study e-learning course is a quick and  flexible training method that allows you to learn  using short, interactive modules.  Order online to receive access to this course on our  e-learning platform.

KEY TOPICS

  • The IATA Billing and Settlement
    Plan
  • BSP link training
  • BSP standard traffic documents 
  • BSP agent billing reports and remittance  procedures.
  • IATA Accreditation 

OBJECTIVES

  • Understand basic BSP processes, common terms, abbreviations, reporting calendar and billing reports
  • Use the BSPlink tool and various BSPlink functions to manage in-office BSP operations
  • Perform all procedures related to document refunding and voiding
  • Process credit card payments and prevent credit card fraud
  • Investigate the status of BSP transactions and handle remittance procedures
  • Manage agency credit and debit memos

COURSE FORMAT

This course requires approximately 18 hours of  study, to be completed in 6 months from the  purchase date (enrollment validity). After the  enrollment validity expires, the users will not have  access to the course content and will not be able to  take the exam. Student performance will be based on an  examination.

EXAM INFORMATION

  • Non-supervised online-based exam, that can  be taken any time at your convenience
  • Passing grade is 70% correct answers

  • You will be given 1 attempt to successfully  complete the final exam. 

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CERTIFICATE AWARDED

  •  Travel agency owners 
  •  Accountants and travel agency back-office  personnel 
  • Travel agents 
  • Airline billing staff

TARGET AUDIENCE

Upon successful completion of the exam, you will be  awarded an e-Certificate available for you to print  for your records.