Advanced Skills in Journey pricing and Ticketing

This course is for the travel professional with basic knowledge and skills in air journey pricing and ticketing who wants to be recognized as the company or office expert. You will gain confidence in pricing more  complex journeys that apply exceptions to standard pricing principles. A key additional benefit are study units  on ticket exchanges and reissues resulting in a refund or an additional collection for the new ticket price or a penalty fee collection.

KEY TOPICS

  • Review of fare selection
  • Currency conversion and rounding
  • One way fare construction
  • Round and circle trip fare construction
  • Exceptions to minimum checks
  • Normal fare open jaw pricing
  • Pricing unit versus fare component
  • Lowest combination principle
  • Limitations on indirect travel
  • Introductions to ticket alteration
  • Reservation change
  • Exchange transactions
  • Reissues

OBJECTIVES

Upon completion of this course you will be able to:

  • Spot potential under or over-collections caused by incorrect ticketing or faulty application of IATA pricing rules and procedures
  • Develop better problem solving and analytical skills when reading government and IATA regulations
  • Discover and offer the most affordable fares
  • Attract and retain customers based upon expertise
  • Master complex ticketing entries and fare rule interpretations to provide better service to your customers

COURSE FORMAT

This course requires approximately 90 hours of  study to be completed in 6 months from the  purchase date (enrollment validity). After the enrollment validity expires, the users will not have  access to the course content and will not be able to  take the exam. Student performance will be based on an examination.

EXAM INFORMATION

  • Non-supervised online-based exam. Exam can be taken any time at your convenience.
  • You will be given 3 hours to complete 60 multiple choice questions
  •  Passing grade is 70% correct answers
  • You will be given 1 attempts to successfully complete the final exam.
  • An IATA Certificate is awarded upon successful completion of the final examination

GET IN TOUCH

MATERIALS

  •  IATA course manual and workbook to download
  • Online database of fares and rules

  • IATA Fare Formula Reference checklist 

STUDY OPTIONS

  • Enroll with an Authorized Training Center to study  these materials with the help of a local trainer

  • Choose to study these materials on your own and  order online to receive your self-study course  materials in etextbook format.

  • Review of fare selection

  • Currency conversion and rounding