BSP Essentials for Travel Agents
BSP Essentials for Travel Agents is a training course providing essential knowledge of the Billing and Settlement Plan (BSP), specifically for travel agents. It is designed to raise the learner’s awareness of the BSP system and processes, and improve an Agent’s efficiency and level of knowledge. This course is intended to explain elements of the BSP system that are common to all parts of the world and is divided into five learning modules covering the fundamental components of the BSP system. This self-study e-learning course is a quick and flexible training method that allows you to learn using short, interactive modules. Order online to receive access to this course on our e-learning platform.
KEY TOPICS
- The IATA Billing and Settlement
Plan - BSP link training
- BSP standard traffic documents
- BSP agent billing reports and remittance procedures.
- IATA Accreditation
OBJECTIVES
- Understand basic BSP processes, common terms, abbreviations, reporting calendar and billing reports
- Use the BSPlink tool and various BSPlink functions to manage in-office BSP operations
- Perform all procedures related to document refunding and voiding
- Process credit card payments and prevent credit card fraud
- Investigate the status of BSP transactions and handle remittance procedures
- Manage agency credit and debit memos
COURSE FORMAT
This course requires approximately 18 hours of study, to be completed in 6 months from the purchase date (enrollment validity). After the enrollment validity expires, the users will not have access to the course content and will not be able to take the exam. Student performance will be based on an examination.
EXAM INFORMATION
- Non-supervised online-based exam, that can be taken any time at your convenience
- Passing grade is 70% correct answers
You will be given 1 attempt to successfully complete the final exam.
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CERTIFICATE AWARDED
- Travel agency owners
- Accountants and travel agency back-office personnel
- Travel agents
- Airline billing staff
TARGET AUDIENCE
Upon successful completion of the exam, you will be awarded an e-Certificate available for you to print for your records.